About the client

Wyzoo (now Xperra) is a US-based data intelligence company helping businesses identify their best-performing audience segments and predict customer behavior. Their platform combines Artificial Intelligence and Human Intelligence to analyze customer data, enrich it with external attributes, and generate marketing insights that improve acquisition, retention, and response rates.

Wyzoo partnered with Geniusee to accelerate product development, expand engineering capacity, and build a scalable platform for marketers. Our team led UI/UX discovery, web development, R&D for AutoML tools, and custom machine learning model implementation.

AI & ML Consulting DevOps Discovery phase UI/UX Web development
Martech
USA
2019-2022

Business context


Modern marketers need more than analytics – they need predictive intelligence that reveals which audiences respond best, what messages work, and how to optimize customer acquisition costs.

Wyzoo’s mission was to make advanced data modeling and segmentation accessible to mid-market companies without requiring internal data science teams. To do this, they needed:

  • A platform capable of integrating multiple data sources
  • Automated data cleansing and ETL pipelines
  • ML-driven customer segmentation
  • Predictive models for behavior and response rates
  • A smooth, intuitive user experience that marketers can adopt instantly

To execute their vision, Wyzoo needed a long-term engineering partner who could combine product thinking, data expertise, and scalability.

Challenges


Identifying high-performing audience segments 

Marketers needed clear, automated insights into which customers should receive which message to improve personalization.

Increasing marketing response and engagement rates

The client needed ML models capable of predicting customer behavior and purchase likelihood.

Unifying multiple data sources

Wyzoo required a single, consolidated system to combine customer databases, enriched attributes, and behavioral data.

Scaling customer acquisition while reducing cost

The platform needed to support advanced segmentation and modeling to optimize acquisition spending.

Solutions we implemented


To meet Wyzoo’s goals, Geniusee built a scalable, intelligent ecosystem that blends machine learning, ETL pipelines, and a refined user interface.

A unified marketing intelligence platform

We developed a web platform from scratch that enables marketers to:

  • Capture and enrich customer data from multiple sources
  • Profile their best customers
  • Tune and cleanse data for peak performance
  • Predict behavior and response rates
  • Make smarter and faster marketing decisions

Advanced ML & AutoML R&D

Geniusee led research and testing for AutoML tools, including H2O Driverless AI.
Our R&D enabled the client to:

  • Automate model selection and tuning
  • Build ML models for segmentation and response prediction
  • Improve accuracy while reducing manual effort

ETL pipelines and data cleansing

We developed and tested ETL solutions to prepare large, complex datasets for modeling and analysis.

Custom machine learning models

Our ML engineers built targeted predictive models that helped:

  • Increase audience response rates
  • Boost average order value
  • Reduce customer acquisition cost

Design and development for additional client projects

As Wyzoo expanded, Geniusee worked as an extension of their in-house team. We built:

  • A diversity and inclusion legal platform
  • A visual image processing system with OCR capabilities
  • Multiple custom tools to support enterprise engagements

Features


Customer profiling and segmentation

Profiles of top-performing audiences for targeted marketing

Data enrichment and cleansing

Enriched, cleaned datasets prepared for accurate modeling

Predictive modeling and insights

Predictions of user behavior and campaign performance

Automated machine learning pipelines

Automation of model training and tuning with minimal effort

Behavioral and response prediction

Forecasts of engagement, purchases, or churn likelihood

OCR-enabled image processing

Extraction of text and attributes from uploaded images

Data visualization dashboards

Visual dashboards that turn raw data into clear insights